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Bryan W Burns, MD

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Bryan W Burns, MD
(82 Reviews)
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11400 W. 135th Street OVERLAND PARK, KS 66221
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Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this family doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 15, 2012
They gave me sufficient information to make a decision about my treatment plan. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by K Payne
February 13, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
February 10, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
Would you recommend this family doctor to others?
Absolutely Not
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 22, 2012
Dr. Burns has been my physician for several years now. I have been very satisfied with his attention to my health and his willingness to inform you about what causes the problem or why a solution works. I've followed him from his previous location to his new location and plan to continue my relationship with him and his clinic indefinitely. You won't be disappointed by his services, knowledge, or demeanor. He's been a wonderful doctor.
by Mike
January 20, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this family doctor answer all of your questions?
Yes
by Anonymous
January 18, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 16, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
January 13, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 05, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
January 04, 2012
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Map and Directions
11400 W. 135th Street, OVERLAND PARK, KS 66221