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Vincent P Sustersic, MD

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Parma, OH

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UH Independence Family Practice

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Vincent P Sustersic, MD
(28 Reviews)
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5672 RIDGE RD PARMA, OH 44129
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.150.65
October 08, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.44.182
July 24, 2013
Would you recommend this family doctor to others?
Yes
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.150.65
May 07, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.46.148
October 16, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Tony xxx.xxx.148.210
September 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.214.6
July 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.130.91
May 15, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 20, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 29, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider have reasonable prices?
Absolutely!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 14, 2011
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Map and Directions
5672 RIDGE RD, PARMA, OH 44129