Steven Hall

Wellness.com Featured Provider
Steven Hall
Mountain View Family Medicine Office

(865) 579-5080

11546 Chapman Highway Suite B Knoxville, TN 37865
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Does this provider take that extra step to make you feel special?
Absolutely
by caroline xxx.xxx.94.141
June 04, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Would you recommend this family doctor to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.7.214
December 09, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this family doctor friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Without a doubt!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Judy xxx.xxx.83.180
September 28, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.35.138
September 19, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.228.71
September 03, 2013
Was this family doctor friendly?
Extremely Friendly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by udy xxx.xxx.62.4
August 14, 2013
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They made the extra effort to make sure every question and concern I had was addressed. Their office was nice and quiet. I was worried it would be overly loud but it was fine. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.

^ that was automatic but very true. The staff is so sweet, once you make yourself known its like youre talking to family. My first visit, I was asked A LOT of questions. Questions I meant to ask but had forgotten about as soon as I walked in the door! Lol. They let me ask questions and answered them promptly~ Everyone has their 'off days', but I have yet to see anyone here let an off day show through. As far as the place being 'unclean', Ive been in the office a total of 7 times with more to come and Ive never seen it even a LITTLE bit messy. If its something as small as a head cold or something as big as needing a specialist, they will take care of you. I will recommend and have recommended this office to others.
by Motherwonder89 xxx.xxx.225.8
August 06, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.198.6
July 02, 2013
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider's office clean?
It could have used some cleaning
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.31.201
May 12, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this family doctor's staff friendly?
Friendly Enough
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.200.229
February 21, 2013
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Primary Specialty

Preventive Medicine Specialist

Practice Mountain View Family Medicine
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 12:00 PM
Saturday:Closed
Sunday:Closed