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Highland Family EyeCare

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Highland Family EyeCare
Highland Family EyeCare
(28 Reviews)
Office

(618) 654-9999

 1312 Mercantile Dr, Highland, IL 62249

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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.52
July 07, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.54.201
June 15, 2012
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous
February 03, 2012
Did this provider answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 02, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 30, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
December 27, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 29, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 28, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous
November 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 03, 2011
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Map and Directions
1312 Mercantile Dr,, Highland, IL 62249
Website https://www.highlandfamilyeyecare.net/?y_source=1_Mjk2NjE4MDgtNTEwLWxvY2F0aW9uLndlYnNpdGU=
Primary Specialty

Ophthalmologist

Practice Highland Family EyeCare
Business Hours
Monday:Closed
Tuesday:9:00 AM - 5:30 PM
Wednesday:9:00 AM - 5:30 PM
Thursday:9:00 AM - 5:30 PM
Friday:9:00 AM - 5:30 PM
Saturday:9:00 AM - 12:00 PM
Sunday:Closed