Adam H Madison, OD

Adam H Madison, OD
1669 CARL D SILVER PKWY FREDERICKSBURG, VA 22401
Add a Review

Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
January 26, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
December 01, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider have reasonable prices?
Yes
by Anonymous
November 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
No, it was fine
Does this provider have helpful information available online?
Yes
by Anonymous
October 11, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this optometrist provide you with an accurate prescription?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
September 23, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 27, 2011
Did this optometrist provide you with an accurate prescription?
No, the prescription they gave me was wrong and gave me headaches
by Anonymous
May 19, 2011
Add a Review