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Marc C Epstein, OD

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Marc C Epstein, OD
(20 Reviews)
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23 BOND ST GREAT NECK, NY 11021
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love that they are always more than happy to answer my questions, and actually welcome questions.
They have never cancelled an appointment....and they make reminder calls... so I don't forget. Their prices were very fair. Dr. Epstein took extra time with my husband...who is an artist and very picky about the nuances of his vision. He and his receptionist wife Barbara are very friendly, and he is especially personable and funny.
by Anonymous
February 08, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The office was very easy to locate. I didn't have any trouble finding it at all. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
January 19, 2012
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 22, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you recommend this optometrist to others?
I Already Have
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
September 12, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 17, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 25, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 10, 2011
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
April 28, 2011
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 31, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
March 18, 2011
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Map and Directions
23 BOND ST, GREAT NECK, NY 11021