Hailing Zhang, D.OM, L.Ac

Hailing Zhang, D.OM, L.Ac
3800 N. High St. Columbus, OH 43214
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this acupuncturist always put the client first?
Yes, they always put clients first
Did you notice a foul odor when you arrived at this acupuncture clinic?
Nope
Did this acupuncturist answer all of your questions?
Yes
Did this acupuncturist's staff seem to respect him/her?
Yes. It was obvious that they all respected one another.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.40.73
February 07, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.178.90
November 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.140.208
August 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by lea xxx.xxx.7.25
May 30, 2012
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me
Did this acupuncturist seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 05, 2012
Was your acupuncturist knowledgeable about other elements of Chinese herbal medicine?
Yes, I was very impressed
Was this acupuncturist late to your appointment?
I didn't have to wait at all
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this acupuncturist seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 19, 2011
Dr. Zhang saved my daughters life! I am so lucky that we found her!!! We travel many hours to see Dr. Zhang and will continue to do so as long as we can. We trust her and KNOW that she is the best!
by Anonymous
November 09, 2011
One of the first things I noticed about this clinic was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I love how much attention to detail they show at this clinic. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something which really puts my mind at ease. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for me. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
June 26, 2011
Did this acupuncturist seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 07, 2011
The herbs they gave me really helped, and definitely sped up my recovery. They really know a lot about herbal medicine, and which ones work for a certain condition. They make an extra effort to get to know their clients and find out what they need. They always remember me and make me feel very important. I feel like I'm their only client! I couldn't believe how much of a difference my appointment with them made. When I left I felt the best I ever have. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Anonymous
May 18, 2011
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