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Thomas Antonian, O.D.

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Thomas Antonian, O.D.
Optometrist
(19 Reviews)
> Get Phone Number & Directions
2757 Pawtucket Avenue East Providence, RI 02914
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.178.138
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.189.203
April 25, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Anonymous
March 05, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 18, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 27, 2011
Would you recommend this provider to others?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 05, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have helpful information available online?
Yes
by Anonymous
June 09, 2011
Would you recommend this provider to others?
Yes
Did this provider use excessive foul language?
No
by Anonymous
June 08, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The office was very easy to locate. I didn't have any trouble finding it at all. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Anonymous
March 22, 2011
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Map and Directions
2757 Pawtucket Avenue, East Providence, RI 02914