PHILLIP PIETILA, DC

PHILLIP PIETILA, DC
47964 MADELEINE ST HOUGHTON, MI 49931
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
by Anonymous
August 09, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
July 27, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 25, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer flexible appointment times?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 06, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
May 28, 2011
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
April 18, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 15, 2011
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