Mark Craft, DC

Mark Craft, DC
CRAFT CHIROPRACTIC ASSOCIATES PC 38 N MAIN ST ELLENVILLE, NY 12428
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the waiting area spacious?
Yes
by Anonymous
January 01, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Julie Bianucci
December 20, 2011
Its in Ellenville, not the nicest town to vist. I live 25 mins away. The fact that I choose to drive there when in agony from back pain should say enough about this place. Middletown is just as far but I wouldnt complain about distance as much because I then have tons of options on what to do after the chiropracters visit. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Their prices were very fair. The level of care you get for the price is outstanding. You cant put a price on a Great Doctor/Chiropractor.
by John Makovic
December 19, 2011
After my chiropractic treatments I have a lot less pain and don't need to take pain medicationas much. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me.
by sc
November 03, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
October 20, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider late to your appointments?
No, they were on time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
No, it was fine
by Anonymous
September 05, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by BElla Starr
August 28, 2011
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 07, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
February 15, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
January 24, 2011
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