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Odus Franklin, DO

Nearby

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Odus Franklin, DO
Franklin Clinic
(30 Reviews)
> Get Phone Number & Directions
723 Hill Country Dr. #C Kerrville, TX 78028
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I felt very safe in their care. I definitely trust them. I was confident that they were using the latest treatment methods. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Lance
July 12, 2011
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Would you recommend this provider to others?
No
by Anonymous
July 05, 2011
The PAs and NP are wonderful to see. The nursing staff leaves lots to be desired. They seem inpatient and do not focus on the patients. While waiting in the exam room, I could hear the nurses conversing about me. I think they just lack professionalism and curtsey. When you're sick, the last thing you want is to feel guilty because you came back in for an updated diagnosis or treatment.
by unhappyFranklinClinicpatient
June 30, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
June 10, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Friendly Enough
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 06, 2011
This clinic has a caring and knowledgeable staff that strives to provide the best medical services.
by Rebecca
June 03, 2011
Was it easy to make an appointment with this provider?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
May 26, 2011
I was confident that they were using the latest treatment methods. They didn't suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They answered my questions. I didn't feel like they were trying to rush my appointment at all.
by tmc
May 13, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
April 04, 2011
They make sure to treat all their clients equally and without favoritism. The waiting room here is spacious. But be prepared - this is one of those offices where the office staff clearly does not want to be there, as they are rude and confrontational and impatient. They have no inclination to help the patients or be of any assistance whatsoever. And this is not based off of one visit - they are always this way.
by bcook
March 31, 2011
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Map and Directions
723 Hill Country Dr. #C, Kerrville, TX 78028