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Peter Herman, MD, IMG

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Dermatologists

El Paso Dermatology & Skin

El Paso, TX

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El Paso Dermatology & Skin

El Paso, TX
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Peter Herman, MD, IMG
(22 Reviews)
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2100 N Mesa St El Paso, TX 79902
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Consumer Feedback

(22 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this dermatologist answer all of your questions?
Some were answered
by Anonymous
December 28, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
by Anonymous
October 12, 2011
Would you recommend this dermatologist to others?
Absolutely Not
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's staff friendly?
Not Really
by Anonymous
September 13, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 06, 2011
I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by James Cheatham
May 23, 2011
Did you feel safe in this provider's care?
No, I was scared
Was this provider's office clean?
It could have used some cleaning
by Anonymous
May 16, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 11, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did you experience unnecessary pain during your visit?
No
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
April 29, 2011
Did you feel safe in this provider's care?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this dermatologist use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
April 26, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office too loud?
Yes, they need to move to a quieter location
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
April 08, 2011
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Map and Directions
2100 N Mesa St, El Paso, TX 79902