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James Leffingwell, MD

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James Leffingwell, MD
Arlington Ear Nose & Throat
(17 Reviews)
> Get Phone Number & Directions
1001 N Waldrop Dr Ste 807 Arlington, TX 76012
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider rush your appointment?
Not too much, but somewhat
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 10, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 24, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes
by Anonymous
April 08, 2011
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
March 21, 2011
They were not able to diagnose my condition quickly. In fact it is still undiagnosed and am searching for answers. I did not feel safe at all in their care. I definitely had doubts about their qualifications. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through.
by james
February 28, 2011
I saw this doctor recently as the parent of a new patient. The office staff was warm, caring and friendly. The doctor came in relatively quickly, but hardly gave me any of his time. He did not give me an opportunity to ask any questions. He briefly looked in my child's ears, said there was fluid behind the ears. I asked if that meant my child had an infection? He never answered me. He left the exam room in haste. I was very disappointed by his poor bedside manner that left much to be desired. He didn't explain to me how the ear tube surgery would go, what we would do in the meantime, nothing. I called the office to request a switch of care to the other doctor in the practice. I was informed that the other doctor didn't want to take my child on as his patient because he practices basically the same way. That speaks volumes. I'm running to a different ENT who treats me as a parent and patient, not a number.
by txcaringparent
August 28, 2009
I dislke having to take off work for any doctors appt., when i do, i am hopeful the visit is well worth my time; including that the doc listens, explains his assessment, gives his recommendations, and opens it up for any questions i might have.

His nurse was super and i felt very thorough with her pre-screening. I was certain that after entering and documenting so much information, this doctor's visit was going to be exceptional. I waited a short time (10 minutes) for the doctor to come in.

After looking up my nose and down my throat, Dr. Leffingwell suggested i have a sinus scan and left the room without asking if i (a new patient) had any questions, etc.
The nurse returns to give me information where i would need to go to have my sinus scan performed and she gave me a free nasal spray sample of which would be called in to my pharmacy. Note: the nasal spray he prescribed was that of which i had just mentioned to him, did not work for me in the past. I asked the nurse if Dr. Leffingwell was finished with me; when she replied he was, I requested that he return as i had a few questions...when he returned, it was like i had interrupted his day.
No intentions of referring anyone to him, nor will i return as his patient.
by arlingtonparent
April 11, 2008
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Map and Directions
1001 N Waldrop Dr Ste 807, Arlington, TX 76012