Rachel Whitehouse, DO

Rachel Whitehouse, DO
Broken Arrow Family Clinic 705 W Oakland St Broken Arrow, OK 74012
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I felt very safe in their care. I definitely trust them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by judye rasmusssen
December 19, 2011
Love the Doctor. Cares about her patients.........very helpful
by db2west@
December 09, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this general practitioner friendly?
Extremely Friendly
by Anonymous
November 08, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 11, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
No
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
September 13, 2011
Was this general practitioner friendly?
Extremely Friendly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 29, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 23, 2011
Does this provider have helpful information available online?
Yes
Would you recommend this general practitioner to others?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 23, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Natalie Hutcheson
July 26, 2011
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