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Helge Frank, MD

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Helge Frank, MD
Medical Neurology Assoc Sc
(26 Reviews)
> Get Phone Number & Directions
20 E Ogden Ave Hinsdale, IL 60521
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider late to your appointments?
No, they were on time
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 10, 2012
Would you recommend this provider to others?
Yes
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 19, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 12, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this neurologist friendly?
Very! The most welcoming office I've visited!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 10, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 25, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 15, 2011
I've been seeing Dr. Frank since I was 13 years old (now 46) and I couldn't have asked for a more caring and intelligent doctor! He is always on his game and very open to questions.
by Linda K.
June 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this provider to others?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
June 29, 2011
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Map and Directions
20 E Ogden Ave, Hinsdale, IL 60521