Kathryn Kroeger, MD

Kathryn Kroeger, MD
8330 Naab Rd Ste 211 Indianapolis, IN 46260
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this dermatologist's staff friendly?
Yes
by Anonymous
January 26, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel safe in this provider's care?
Yes
Did this dermatologist answer all of your questions?
Yes
by Anonymous
January 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 23, 2012
Does this provider have helpful information available online?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 20, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
January 09, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
December 15, 2011
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 06, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were absolutely amazing and make others in the same field look like beginners. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by zac
November 30, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 02, 2011
Would you recommend this dermatologist to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Was the waiting area spacious?
Yes
by Anonymous
November 01, 2011
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