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James Skoney, OD

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Birmingham, AL

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James Skoney, OD
EyeCare Associates Inc
(38 Reviews)
> Get Phone Number & Directions
1825 Tin Valley Circle Ste A Birmingham, AL 35235
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I love Dr.Skoney, he is allways funny and in a great mood. I am very hard to fit with contacts and he literally didn't give up until I found something that fit me without any issues. You get what you pay for and here it is quality service. I have also seen Dr.Gautreau who is the sweetest. I recommend them to anyone and everyone because they are so knowledgeable and willing to work for you.
by jskoney88 xxx.xxx.65.67
May 02, 2015
am quite satisfied with my service
by marionmoses xxx.xxx.179.250
November 14, 2014
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.113.52
September 19, 2014
Did this provider rush your appointment?
No
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.214.178
February 11, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Could you buy glasses at your optometrist's practice?
Unfortunately I couldn't , I really needed a new pair too
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.68.196
December 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes, extremely spacious
by KatieC xxx.xxx.225.174
November 26, 2012
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.49.133
November 26, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this optometrist to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.180.66
October 22, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.127.140
October 15, 2012
I have never had a problem with Dr. Gautreau. She is excellent and very knowlagable. She has always been very thorough with my examinations and there are no complaints about her.

On the other hand, I have iussues with the outer office. I was fitted for my glasses and everything was discussed with me including the high price for the total package. I agreed to it and I received my glasses on time. They fitted me and told me that it would take 2-3 weeks before I got adjusted to my progressive lenses, since I had never worn them before. I did just that and I tried but for some reason they were not working. So I went back several times to the point of where I was being very annoying. So, finally I thought that it might be that the frame was defective because it would not stay on my face straight. It always tilted to the left and down, no matter how I bent the ear piece. So, they ordered me a new frame (same style). It had started out ok for about a month and then I started having the same problem. I atributed it to a poor quality frame and I learned a lesson: to take my first intuition and get my prescription and go to a more reasonablly priced place to get it filled. That way I would not be out almost $500.00 if they did not work. I was told at the beginning, after asking them what I could do if they did not work, that they could not replace the lenses but they would work with me in getting them to work for me. Well the lenses were made for that pair of frame, so since they did not work twice, I felt it a waste of time to keep wasting my time in going back and complaining. I do not like to complain so that is why I learned a valued lesson.

Another problem I had was that about six months after the initial visit, I received a bill from them stating that I owed them another $470. I immediatly called and questioned this because I remember the conversation I had with the optical assistant, that what I paid initially was almost $500.00 and that the insurance would carry the remainder. So when I received this extra bill, they told me that I had bought contac lenses from them before my year expiration time for me to have had insurance cover that amount of $470. I wanted to scream because this had happened the year before. They did not schedule my appointment at the right time so my insurance would not cover my visit. I did not make a big deal about it then. But when it came time to schedule my appointment for the next visit I know I asked the girl three times if she was sure the date was appropriate for the insurance to kick in. She said yes. She did not mention anything about purchasing supplies affecting the date status of insurance payment. She could tell I was ticked, with good reason, and I told her I was not paying another dime on glasses that were not worth the initial $500 let alone another $500. She said that she would take care of it.

So, needless to say, I will not be back. I feel bad because I like Dr. Gautreau. She is an excellent physician and I will truly miss her. But she needs to clean house up front.
by Kakie Duren xxx.xxx.19.61
September 28, 2012
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Map and Directions
1825 Tin Valley Circle Ste A, Birmingham, AL 35235