Neil Feldman, DO

Neil Feldman, DO
Allergy And Asthma Assocs 401 N 17th St Ste 211 Allentown, PA 18104
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was given a polite greeting when I walked in. It was nice to be acknowledged. They gave me sufficient information to make a decision about my treatment plan.
by sue
February 22, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
February 21, 2012
Was the waiting area spacious?
Yes
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider answer all of your questions?
Yes
by Anonymous
February 06, 2012
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 31, 2012
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I have been to many other allergy doctors and he is my favorite! My son loves him too. He and his staff are great with kids too. I tell everyone to go to Dr. Feldman.
by Rebecca
January 31, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
January 22, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 09, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Rich
January 04, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Yes
by Anonymous
December 22, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 02, 2011
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