Mary Lenahan, MD

Mary Lenahan, MD
9388 Transit Rd East Amherst, NY 14051
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes, extremely spacious
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 15, 2011
Did this provider rush your appointment?
No
by Anonymous
August 15, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
August 15, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 12, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 11, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Getting an appointment is TERRIBLE......you wait for months even if you are a returning patient!
by patient
July 07, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 29, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 27, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this dermatologist use current and safe equipment?
Fairly current
by Anonymous
June 13, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider give unbiased advice?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 23, 2011
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