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James Kenealy, MD

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James Kenealy, MD
Metrowest Ent Assoc Inc
(25 Reviews)
> Get Phone Number & Directions
61 Lincoln St Framingham, MA 01702
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
This doctor hates women. He is rude, opinionated and dismissive.
by Britt xxx.xxx.200.246
February 13, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office clean?
It could have used some cleaning
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by hfhifi xxx.xxx.5.197
February 07, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.143.198
February 04, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Does this provider remember you and your circumstances at every appointment?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by subhi xxx.xxx.129.250
December 18, 2012
Dr was rude and annoyed when I spoke up for my elderly father who was having trouble explaining what was wrong. Rudeness carries right down to the receptionist/ person who answers the phone and makes appointments. When I was making an appointment for an emergency situation for my father who needed to be seen the next day per his PCP, The receptionist told me that Dr. Kenealy would not be available at the time I had requested. I was in the process of asking the receptionist if we could see another Dr in the practice if Dr. Kenealy wasn’t available – she cut me off before I finished asking the question and extremely rudely told me that since I was asking for a special appointment then I needed to follow the Doctors schedule. Had she let me finish my sentence she would have understood what I was asking. What doctors need to realize is that we are hiring / choosing this doctor to do a service for us. They owe their patients as much courteousness as any other service provider. I am absolutely not going back to this doctor and I wouldn’t recommend anyone else going to this doctor either.
by fred xxx.xxx.227.209
December 13, 2012
I have been seeing Dr. Kenealy for many years for issues with my nose. He's a great doctor, reasonable with his treatment recommendations, thorough with testing recommendations. Plus he's a nice guy with a good "bedside" manner. He's efficient with his time and the office is run well. I definitely recommend Dr. Kenealy.
by Birdiekate xxx.xxx.75.14
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Bob xxx.xxx.16.128
August 20, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 24, 2012
The staff was accommodating and helpful, and I was taken early on one occasion and on-time on the other. Dr. Kenealy was very thorough and collaborative in determining my issue and offering treatment. I was very satisfied.
by Chessie
January 23, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
Yes
by Anonymous
December 27, 2011
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Map and Directions
61 Lincoln St, Framingham, MA 01702