Family Care Home

Family Care Home
Family Care Home 3164 Us 70 Hwy Black Mountain, NC 28711
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
October 12, 2011
How about this? Pretty impressive if you ask me ā€“ and I guess you did if youre reading this! Here we go ā€“ cant get the doctors at the hospital to find out anything at all. Back and back and back and back. And Dr. Leslie Cargile found out what it was that was wrong with my throat which was all too gross to go into in fifteen minutes here. Ill spare you. And then she called the surgeon. And then I got healed. And so Iā€™m back again. Praise the lord for that woman.
by Butler
September 20, 2011
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
September 09, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 08, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by qazwer
August 04, 2011
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 04, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The office was very easy to locate. I didn't have any trouble finding it at all.
by mcantrell
June 07, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 11, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have helpful information available online?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
March 14, 2011
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