Conviva continues to reinvent excellence in healthcare by embracing meaningful patient relationships focused on producing optimal health outcomes. With more than 100 convenient locations throughout Florida and Texas, the vast network of Conviva is comprised of a multi-disciplinary team of more than 400 primary care clinicians and more than 800 affiliated specialists who provide a wide range of vital healthcare services that patients require daily, including the advantages of senior care activity centers and 24/7 on-call physicians. The success of Conviva is measured by its patients' clinical outcomes and long-term health benefits. To learn more, visit www.ConvivaCareCenters.com, or call (833) CONVIVA.
My son, my mother and I had a pleasant experience for more than three years there, but currently we are very upset . We are Latin people and my mom do not speak English, when she asks ( by phone) for help in Spanish, the call is put on hold and usually she can waste her time. Several time she went to her appointment and was waiting more than a hour without be call.Today (august 21-2019) we were in hold more than 25 minutes waiting for the Dr. assistant and for the lab nurse and never came . Los doctores y sus assistentes brindan muy buena atencion. pero la atencion del personal de la recepcion no es buena. Han dejado a mi madre anciana esperando en sus citas medicas sin llamarla. Me han informaciones erroneas y cuando he pedido asitencia en Espanol me han dejado varias veces en espera hasta que se cae la llamada. Si no quieren brindar asistencia a personas hispano hablantes,deben informarlo . Ya mi Hijo se fue a otro centro medico pero mi madre no quiere dejar a su dr Cassanego, ni a sus asistentes ni a sus enfermeras del laboratorio.Es muy triste que este bajando la calidad de la atencion en este centro.Aspiro a que mejore la atencion a las personas hispanohablantes.
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