We chose Stern based on reviews and recommendations because we thought my dad would be in good hands - he had stayed at another rehab prior and it was a horrible experience. Stern wasn't all that great either. The nursing staff was subpar - they did the bare minimum and just yes'd my dad, but never followed thru unless I was there. Seems that if the family members are present and involved, then they act - otherwise they don't. Makes me feel bad for anyone there who doesn't have a family to stick up for them. The physical therapy portion was good, it did help him somewhat. Dr. Bashari, who was in charge of his care, only came to see him once during the two weeks my dad stayed there. Bashari misdiagnosed his pneumonia, which he contracted while in Stern. On top of the pneumonia, he also contracted MRSA, ended up having to be admitted to North Shore University Hospital, where he died a few days later. I firmly believe had it not been for the pneumonia and MRSA he contracted at Stern, he would still be here today. Apparently to enter these places for care and to get well also means you are putting your life in their hands. Beware.
clean place, nice location. Some of the nurses and their helps (RNs and CNAs) are very attentive, and friendly, and try to take nice care about the patients. The majority though don't really care, move with a speed of a turtle, forget to bring prescribed medicine, or bring you not all of your medicine. If previous shift RN didn't do some of the things ordered for the patient, next shift RN will not do it on the premise that its not her responsibility and had to be done by the nurse from the previous shift. Overall it's a nice place if you are there and could control them. If you are not there and they know that patient is not visited often, forget it. Dietitians are good and take good care of any changes you'd like to come up with. Physical therapy is very good, at least we've found both PT and OT guys to be very good.
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