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Senior Care
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Nursing Home
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NY
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Staten Island
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Carmel Richmond Health Care and Rehabilitation
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Poll Results
Profile
Reviews (20)
Phone Numbers & Directions
Carmel Richmond Health Care and Rehabilitation - Service Ratings
Nearby
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Learn More
Carmel Richmond Health Care and Rehabilitation
3.5
(20 Reviews)
>
Get Phone Number & Directions
88 Old Town Road
Staten Island
,
NY
10304
Consumer Feedback
3.5
(
20
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 17 Poll Questions:
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 3 times
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "Some" (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "No, it is their way or the highway" (40% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
>
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Map and Directions
88 Old Town Road, Staten Island, NY 10304