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Doctor
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Family Doctor
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MD
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Frederick
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James Krantz Jr, MD
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Poll Results
Profile
Reviews (59)
Phone Numbers & Directions
James Krantz Jr, MD - Service Ratings
Nearby
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Get Featured on Wellness.com
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Learn More
Catoctin Medical Group
4.5
(59 Reviews)
>
Get Phone Number & Directions
180 Thomas Johnson Dr Ste 101
Frederick
,
MD
21702
Consumer Feedback
4.5
(
59
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 48 Poll Questions:
Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 3 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 3 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 2 times
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 3 times
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
>
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Map and Directions
180 Thomas Johnson Dr Ste 101, Frederick, MD 21702