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Brian Center Health & Rehabilitation--Gastonia

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Brian Center Health & Rehabilitation--Gastonia
Brian Center Health & Rehabilitation--Gastonia
(30 Reviews)
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969 Cox Rd Gastonia, NC 28054
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Consumer Feedback

(30 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 13, 2011
Is it true that the administrator, Randy Smithey has embezzlement charges pending on him?
by Lilly
November 10, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
November 09, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
September 21, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
September 08, 2011
Both my 84 yr old Dad and 79 yr old Mom have been at this center for the past two weeks.

Their care has been top drawer. All the staff at the Brian Center are professional , caring and dedicated.

The PT staff is extremely good. Great folks
by Chuck Bailey
August 25, 2011
Does this provider use current and safe equipment?
Fairly current
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider seem irritated to be working with you?
No, they were polite
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
July 24, 2011
Would you recommend this provider to others?
I Already Have
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 17, 2011
Do not sent a loved one to Brian Center. Of the three people I have personally known to have been treated there, 3 have died there. I thought this was a rehab place. The people I know who went there, they were kept so sedated, became dehydrated and died! One man was in his 60, and was there "recovering" from minor surgery. The other 2 where older gentleman with mild to moderate Alzheimer. Two weeks is the max, none of them made it past 2 weeks at Brain Center. Do not sent someone you care for to this place, HORRIBLE CARE!
by run4urlife!!
June 14, 2011
They didn't pay any attention to my Mother's condition, and kept having to be reminded of appropriate treatment. Upon her release, they couldn't handle setting us up adequately with the same home health provider we'd had just a month before. While insisting that she could do well at home with proper nursing care, they failed to set up such care. Doctors didn't even want her at home, home health care or not. But to have these kinds of trouble with a facility she'd been to before, and with an agency we'd had before, I'm appalled. I do not recommend this facility at all.
by Kevin
May 23, 2011
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Map and Directions
969 Cox Rd, Gastonia, NC 28054