If I could possibly give this place a negative zero I certainly would. This facility is filthy; the staff is rude and seems to be unqualified. Not speaking about all the nurses here. The day shift is somewhat decent but about 90% of the second shift shows no sympathy towards these unfortunate & helpless people. I myself and others have personally witiness the staff neglecting their patients. Due to unfortunate circumstances my mother in law had to be placed here, as it was the only available space. My mother in law has been their almost a year and has actually seen the doctor on staff only twice! They changed her diaper and left her naked with the door to her room wide open, as people passed by they could see her. As expected it made her husband furious. The catheters are supposed to be changed weekly but Brian Center only changes it monthly causing many of the patients to get severe bladder infections. One lady was eating her own feces’ and even after having the situation being brought to a nurses attention her response was very untimely. Weeks later, the same elderly woman left sitting in a wheelchair in the hallway (uncovered) naked with just a diaper. The nurse that was working this specific floor passed by her numerous times and didn't bother covering her up. There are occasions when some patients aren't even being fed properly. My father in law is there day and night to make sure she is being taken care of properly. But now, he is no longer allowed to spend the night (though other patients’' family members are) because he tells the patients' family about how the staff treats their family members/loved ones. In conclusion, if you are seeking a nursing home or rehab facility to place a loved one and another facility is available for long term stay PLEASE choose them first! Brian Center is unfit for anyone (unless you have some type of insurance other than Medicaid/Medicare) much less some ones' loved one. I would turn them in to authorities if I had solid evidence, but I don't. Therefore, I'm posting this where ever I can to educate others of this horrible place. Thank you for taking time to read this and please inform others. May God bless you and your family!
Sincerely, Concerned Family I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I definitely don't trust their advice. They're only concerned about themselves. They weren't careful at all, and I was in a lot of pain after my appointment.
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