Cathal Grant, MD

Cathal Grant, MD
Psychiatry - Adult and Adolescent 1604 Hospital Pkwy 507-508 Bedford, TX 76022
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Consumer Feedback

(95 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this provider's office clean?
It was satisfactory
Did you feel safe in this psychiatrist's care?
Mostly, I was still a little nervous
Did you feel judged or criticized by this psychiatrist?
Kind of, I didn't feel like they were completely accepting
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
August 12, 2011
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
Yes
Did this psychiatrist have reasonable prices?
Yes
Does this psychiatrist remember you and your circumstances at every appointment?
Yes
by Anonymous
August 09, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Not only was their advice completely unbiased, it was practical, realistic advice that I could implement into my everyday life, and it worked.
by Anonymous
August 08, 2011
They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
August 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 27, 2011
My husband was going to this clinic for about 4 years, and he was constantly seeing different people. After several years of going here, the nurse practitioners would call and leave voicemails calling him by his last name. Every time you visit they will have you with a different therapist, and they don't keep notes as serious as a recent death in your family, or that you've had a severe reaction to a drug (they re-prescribed him a medication that caused aggression just a few months after I had to call them to tell him how he was reacting). The sad truth is that this clinic is very very poorly run (typical wait time is 1 hour PAST your appointment time before you even get to see anyone), they only want your money and don't seem to care at all about getting the patient better. As a result of the years of neglect in treating the problems I tried many times to tell them about, my husband seriously hurt himself and we now have several thousand dollars in hospital bills because of it. Had he been on more than an anti-depressant this probably would never have happened. Don't expect them to listen to you when you tell them things you're seeing in a person, they apparently think they know a patient better than someone that lives with them (and they typically spend 10 mins a visit with the patient). HORRIBLE ethics.
by Anonymous
June 30, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Was this provider's staff friendly?
No, they were rude
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
June 29, 2011
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
June 24, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
by Anonymous
June 18, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
June 14, 2011
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