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Keith Ancona, MD

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Keith Ancona, MD
Branch Pediatrics
(48 Reviews)
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300 Middle Country Rd, Branch Pediatrics Smithtown, NY 11787
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.190.142
July 31, 2014
We love our doctor and it's the only reason we continue to go there but I am considering finding a new Pediatrician group because the office staff is so incredibly RUDE! This was the second time in a year I've had to complain and the woman I talked to asking for the manager, was the same woman who put me on hold and then got back on the phone saying she was the manager! The woman who is always at the front desk when I'm there who I'm told is named Mille is the rudest of them all! I've told Dr. Ancona about her and he's told me he receives many complaints about her. I don't understand why she is still employed there. I cannot stand this office staff!! I highly recommend both Dr. Anconas and Dr. Stern but only if you can deal with the office.
by Tree xxx.xxx.136.186
May 01, 2014
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous xxx.xxx.197.208
June 06, 2013
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.199.105
May 21, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too loud?
No, it wasn't too loud
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.70.149
March 08, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this provider have reasonable prices?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by schaetzle xxx.xxx.153.103
February 11, 2013
Do you trust this pediatrician to always have your child's best interest in mind?
Somewhat, but not enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Somewhat, they could've been more understanding
by Anonymous xxx.xxx.94.151
February 10, 2013
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
by Sara xxx.xxx.189.63
February 06, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider have a good professional reputation within your community?
Not really, it could be better
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.69.217
January 14, 2013
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Michael xxx.xxx.148.32
January 09, 2013
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Map and Directions
300 Middle Country Rd, Branch Pediatrics, Smithtown, NY 11787