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Firestone Dental Care & Orthodontics

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Firestone Dental Care & Orthodontics
Firestone Dental Care & Orthodontics
(39 Reviews)
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6160 Firestone Boulevard Suite STE Firestone, CO 80520
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really
Did the environment feel well thought out with a holistic approach in mind?
I believe they tried to provide a holistic experience but they missed it in several areas.
Did this provider's staff seem to respect him/her?
No
by Anonymous xxx.xxx.4.106
August 27, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the waiting area spacious enough?
Yes
Do you feel like this provider's office is well staffed?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Possibly
by g O noe xxx.xxx.23.111
June 11, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.50.3
October 07, 2013
Did this provider have reasonable prices?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Cody R xxx.xxx.2.4
July 29, 2013
I went in for a routine cleaning and they refused to do anything but charged my insurance. They advised me that I needed a high priced cleaning and that there was nothing they could do until I had this cleaning, $ 2600 worth of a cleaning. I know for a fact I don't need anything like that. Plus, why would I give them $2600 when they wouldn't even do a basic cleaning. I don't know there bedside manner and how they treat people who don't do well at the dentist, so why am I going to pay for service when they may not even treat me right?! Then they handed me a financing application to tell me I can finance the procedure, really? Um, No! This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I was given a polite greeting when I walked in. It was nice to be acknowledged. I would never visit them again. I was very disappointed. They don't have that great of a professional reputation in my community. They definitely aren't known for being experts. Every time Id ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
by momof4 xxx.xxx.55.80
July 25, 2013
At first I thought I liked them. I really did. Friendly, thorough, professional...

And then I started adding things up talking to friends about their dental care. I soon realized that I was being raked over the coals. Here are a few bullet points:

-My insurance covers one fluoride treatment per year. I received 2 treatments in a year and was charged for the second one out of pocket (didn't realize I was only covered for one until I got the bill, I just trusted that my dentist knew best). You assume this because they have everything right up there on the computer in front of them.

-On my 3rd or 4th visit, I asked about a little gum recession that I had noticed. This was AFTER my cleaning. My hygienist hadn't noticed it and didn't bring anything out of the ordinary up. She jumped right on that. "Do you grind? I notice grind spots. I will get the lady up front to get you some materials about a night guard. I have one and it has helped a lot"....OK, I think, why not. So I go talk to this lady and she gives me a quote for this thing....$500!! None covered by insurance. I actually broke out in tears because here I am thinking I had to have this thing or my teeth would fall out. She gives me her look (other people know who I am talking about and her "look"), and then hands me a credit application to FINANCE this thing. I ask about the night guards that you can buy from the drug store and she gives me this talk about how much more damage those can do.

-I have only had one filling since I was 10. Suddenly when I switch to this dentist, I need filling after filling after filling. I don't remember how many I have had with these guys, maybe around 7-8 in 3 visits? I had a wisdom tooth that got a cavity and they wanted to pull all 3 of mine (nothing wrong with the other teeth). They didn't want to fill it but gave me the option and I took it because I was having others filled and hate the idea of tooth extraction. They quoted me crazy high prices for a filling vs extraction, and then when I asked again, it was the opposite.

-Last straw; After having my first metal filling drilled and refilled (they said it was going bad), I had some pretty sharp pain when I would bite down. I went in to have them look at it and the dentist had me do some bite tests. Without x-rays, she determined that there was a crack in my tooth and I would need a crown. I had planned a quick visit that morning before work and told her I couldn't do anything and needed some time to think about it all. They sent "the lady" back to me with paperwork to get started grinding my tooth down and fitting it for a crown right there. Again, NO x-rays to prove that there was a crack! I called a friend's dentist that day and went in for a second opinion a week later. He did x-rays, there was NO CRACK and no reason for a crown (which = more maintenance on a tooth over the years). Turns out that they didn't file the filling down enough and it was causing pain. New dentist filed it down and the pain went away.

-Every single time i went in there they harassed me about this $500 night guard. I just laugh because it seems to me that I was on a path towards expensive unnecessary work. I LOVE my new dentist. I don't feel like I am being scammed every time I go in there.

So...DON'T GO to these people. They're the new breed of dentists; the commercial type who want profit and make problems in their patients to assure future "care". You are not a patient here, you are a customer.
by Anonymous xxx.xxx.150.137
July 08, 2013
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.103.221
July 01, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.8.254
June 06, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did the orthodontist give you a good idea of what the final results would look like?
Sort of, but not enough
Were you able to relax during your appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this orthodontist offer flexible financing options?
Yes, they had flexible financing options
by Anonymous xxx.xxx.123.158
May 10, 2013
!!BUYER BEWARE!! MY CHILD AND I BOTH HAVE TO HAVE OUR ORTHO REDONE BECAUSE OF THE LACK OF CARE AND KNOWLEDGE OF THIS MICKEY MOUSE RUN OFFICE!! I HAVE NEVER SEEN SUCH A TERRIBLE DENTAL OFFICE IN MY LIFE!! THERE ARE SOOOO MANY THINGS THAT THEY HAVE DONE WRONG WITH MULTIPLE FAMILY MEMBERS ORTHO CARE! BUYER BEWARE! IF YOU GET ORTHODONTICS DONE AT A "DENTIST OFFICE" YOU PAY FOR WHAT YOU GET!! THEY SUCK AT IT!! DENTIST DO DENTAL WORK NOT ORTHO!! FOR A WHILE YOU GET SEEN BY A ORTHO TECH. AFTER THAT YOU GET TREATMENT FROM A DENTAL ASSISTANT WHO HAS ZERO ORTHO TRAINING!! AND THE DENTIST COULD GIVE A SH!T TO SEE YOU PERSONALLY!!! I CAN'T WARN YOU ENOUGH ABOUT THE CARE OR LACK OF TO SAVE YOU FROM THE ORTHO HELL WE HAVE BEEN PUT THROUGH!! I WISH I HAD DONE MY HOME WORK!! DO YOUR HOMEWORK!! DON'T USE THIS OFFICE PERIOD!! DON'T LET THEIR SMILES AND NICE OFFICE FOOL YOU!! I CAN'T EVEN GIVE THEM A STAR BECAUSE THEY DON'T DESERVE IT!! I CAN HONESTLY SAY I HATE THIS PRACTICE!!
by UNHAPPYCAMPER xxx.xxx.240.104
April 17, 2013
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Map and Directions
6160 Firestone Boulevard Suite STE, Firestone, CO 80520