ServicesFirestone Dental Care & Orthodontics is listed as an Orthodontist located in Firestone, CO. An Orthodontist specializes in dental work to correct or prevent teeth and jaw misalignment. Orthodontics include the application of metal and ceramic braces as well as colored and clear braces to improve dental appearance and jaw alignment.
Please call Firestone Dental Care & Orthodontics at (303) 532-3371 to schedule an appointment in Firestone, CO or to get more information.
I went in for a routine cleaning and they refused to do anything but charged my insurance. They advised me that I needed a high priced cleaning and that there was nothing they could do until I had this cleaning, $ 2600 worth of a cleaning. I know for a fact I don't need anything like that. Plus, why would I give them $2600 when they wouldn't even do a basic cleaning. I don't know there bedside manner and how they treat people who don't do well at the dentist, so why am I going to pay for service when they may not even treat me right?! Then they handed me a financing application to tell me I can finance the procedure, really? Um, No! This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I was given a polite greeting when I walked in. It was nice to be acknowledged. I would never visit them again. I was very disappointed. They don't have that great of a professional reputation in my community. They definitely aren't known for being experts. Every time Id ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
At first I thought I liked them. I really did. Friendly, thorough, professional...
And then I started adding things up talking to friends about their dental care. I soon realized that I was being raked over the coals. Here are a few bullet points:
-My insurance covers one fluoride treatment per year. I received 2 treatments in a year and was charged for the second one out of pocket (didn't realize I was only covered for one until I got the bill, I just trusted that my dentist knew best). You assume this because they have everything right up there on the computer in front of them.
-On my 3rd or 4th visit, I asked about a little gum recession that I had noticed. This was AFTER my cleaning. My hygienist hadn't noticed it and didn't bring anything out of the ordinary up. She jumped right on that. "Do you grind? I notice grind spots. I will get the lady up front to get you some materials about a night guard. I have one and it has helped a lot"....OK, I think, why not. So I go talk to this lady and she gives me a quote for this thing....$500!! None covered by insurance. I actually broke out in tears because here I am thinking I had to have this thing or my teeth would fall out. She gives me her look (other people know who I am talking about and her "look"), and then hands me a credit application to FINANCE this thing. I ask about the night guards that you can buy from the drug store and she gives me this talk about how much more damage those can do.
-I have only had one filling since I was 10. Suddenly when I switch to this dentist, I need filling after filling after filling. I don't remember how many I have had with these guys, maybe around 7-8 in 3 visits? I had a wisdom tooth that got a cavity and they wanted to pull all 3 of mine (nothing wrong with the other teeth). They didn't want to fill it but gave me the option and I took it because I was having others filled and hate the idea of tooth extraction. They quoted me crazy high prices for a filling vs extraction, and then when I asked again, it was the opposite.
-Last straw; After having my first metal filling drilled and refilled (they said it was going bad), I had some pretty sharp pain when I would bite down. I went in to have them look at it and the dentist had me do some bite tests. Without x-rays, she determined that there was a crack in my tooth and I would need a crown. I had planned a quick visit that morning before work and told her I couldn't do anything and needed some time to think about it all. They sent "the lady" back to me with paperwork to get started grinding my tooth down and fitting it for a crown right there. Again, NO x-rays to prove that there was a crack! I called a friend's dentist that day and went in for a second opinion a week later. He did x-rays, there was NO CRACK and no reason for a crown (which = more maintenance on a tooth over the years). Turns out that they didn't file the filling down enough and it was causing pain. New dentist filed it down and the pain went away.
-Every single time i went in there they harassed me about this $500 night guard. I just laugh because it seems to me that I was on a path towards expensive unnecessary work. I LOVE my new dentist. I don't feel like I am being scammed every time I go in there.
So...DON'T GO to these people. They're the new breed of dentists; the commercial type who want profit and make problems in their patients to assure future "care". You are not a patient here, you are a customer.
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