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Dana Colbert, DO

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Dana Colbert, DO
Apple Family Care
(51 Reviews)
> Get Phone Number & Directions
2106 N. Government Way Coeur D Alene, ID 83814
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Unfortunately after 8+ years with Dr. Colbert I transferred all medical records to another doctor. For the past couple of years she has had her husband Scott at her office, don't know what his affiliation is with her practice, but he is rude and has fired or forced all staff from the office. He lingers around the office doing some secretarial duties. I had an encounter with him last week regarding a prescription that was never called over to our pharmacy for my daughter (3rd time they have done this with her prescription and 2 times with my husbands). All I was trying to do was have them call Costco and clarify that her prescription was supposed to be called in and he got very angry with me and would not do it. Said it was Costco fault. He hung up on me 5 times. I finally had to call Costco and have them call Dr. Colberts. The pharmacy tech advised me that she would have her manager call because they have dealt with Scott in the past and the manager knows how to handle him. Since his presence has been in the office, I have noticed a considerable change - not only that the staff is completely gone - but even in her as a doctor. No nurse is present any more which means she calls you back to the room and doesn't even take vitals. Went in for a pain in my arm pit and was told it was my ribs?? No xray, ultrasound, nothing. I am seeing another physician today. I have several friends who have now left her practice and my sister is going through the same thing with her office as well and she is thinking of leaving as well.
by Husband Is Ruining Her Practice xxx.xxx.81.165
February 18, 2016
super nice and smart doc
by bill carlson xxx.xxx.68.68
December 07, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Yes
by Janine xxx.xxx.35.42
April 21, 2014
Were you glad that you had the appointment with your provider?
Yes
Would you recommend this family doctor to others?
I Already Have
Did you feel that your waiting time was acceptable?
Absolutely
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this family doctor's staff friendly?
Yes, they went above and beyond
by samantha xxx.xxx.2.51
February 28, 2014
Would you recommend this family doctor to others?
Yes
Was this family doctor friendly?
Extremely Friendly
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.62.15
February 17, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.83.89
October 22, 2013
The office is casual and comfortable. I see a comment about professionalism of staff and management. I know the husband does Laser procedures and management duties. The nurse and receptionist have changed over the years but the current staff is and management have been a pleasure. Dr. Colbert, who I love, of course may request staff to handle difficult patients. Can't please them all. In general, they were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Jan xxx.xxx.228.2
October 17, 2013
Dr. Colbert has been my doctor for eight years but the last three years or so she has let her very unprofessional husband run her office. It's come to the point where he makes her decisions for her and this scares me and makes me rethink my trust in her office anymore.
In fact I have left 3 messages with her staff to have her call 2 were with her husband and still no return call.
by Jay xxx.xxx.143.18
October 07, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.183.73
June 19, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.185.3
March 12, 2013
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Map and Directions
2106 N. Government Way, Coeur D Alene, ID 83814