Washington Center for Aging Services

Washington Center for Aging Services
Washington Center for Aging Services 2601 18th St NE
Washington, DC 20018

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Consumer Feedback

(38 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Would you recommend this senior care facility to others?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.165.126
The nursing assistants were very rude and unprofessional. I even saw them be abusive with some of the patients. The only good part about the whole building was the rehab department, which are not even a part of the same company.
by Tracey
XXX.XXX.167.124
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to find parking at this senior care facility?
No, I had to pay for parking!
Was this senior care facility's staff friendly?
Not one bit
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
by Bazoudy
XXX.XXX.65.228
Does the provider's staff try to be helpful?
Mostly
Did you feel like this provider's office was sufficiently staffed?
Somewhat
Was the waiting area spacious enough?
Yes
by Anonymous
XXX.XXX.115.25
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's staff friendly?
No, they were rude
by Emery, lpn 2 orange
XXX.XXX.15.4
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
XXX.XXX.32.13
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They are very unsanitary, very unprofessional people. There are rats in this home, mice running overhead in the ceilings at night. They are always short of help. They make for sure when the surveyors come to inspect them they have more than enough people. After they leave they are back to the same mess. I wouldn't leave my dog here with these people. Their staff is rude, they serve these people the worse food I have ever seen. Just unbelievable, I refuse to stand by and watch what these people to helpless elderly. They get people up 5 and 6 am so the first shift wouldn't have to much to do when they get there. Where are these people going early in the morning? What makes it soo bad these people are stuck in wheelchairs ALL DA LONG, until after dinner unchanged, sitting in their on feces, it's neglect. They don't have baths everyday, they leave one nursing assistant in the solarium to feed 15 people. This place has lost a lot of good people, nurses, cna's, dept heads and all that's left is the bottom of the barrel who are over worked and under payed. Someone else is running this show, he took over, cut everyone's pay, and ran this place in the ground. It is a shame, this nursing home is like some 3rd world type stuff. The channel 7 News Crew was there yesterday to asksome of the employees what is going on with how they are being treated and the Administration told the staff they would fire them if they talk to news media. We have freedom of speech, we can say whatever we want off of someone's timeclock. They need to tell everything. Its not safe especially at night, one of the people that work there her SUV was stolen right out of the parking lot while the security guard slept.
by Peaches
XXX.XXX.216.22
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office easy to locate?
Fairly Easy
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
XXX.XXX.56.106
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
XXX.XXX.246.47
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
XXX.XXX.123.6