The nursing assistants were very rude and unprofessional. I even saw them be abusive with some of the patients. The only good part about the whole building was the rehab department, which are not even a part of the same company.
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They are very unsanitary, very unprofessional people. There are rats in this home, mice running overhead in the ceilings at night. They are always short of help. They make for sure when the surveyors come to inspect them they have more than enough people. After they leave they are back to the same mess. I wouldn't leave my dog here with these people. Their staff is rude, they serve these people the worse food I have ever seen. Just unbelievable, I refuse to stand by and watch what these people to helpless elderly. They get people up 5 and 6 am so the first shift wouldn't have to much to do when they get there. Where are these people going early in the morning? What makes it soo bad these people are stuck in wheelchairs ALL DA LONG, until after dinner unchanged, sitting in their on feces, it's neglect. They don't have baths everyday, they leave one nursing assistant in the solarium to feed 15 people. This place has lost a lot of good people, nurses, cna's, dept heads and all that's left is the bottom of the barrel who are over worked and under payed. Someone else is running this show, he took over, cut everyone's pay, and ran this place in the ground. It is a shame, this nursing home is like some 3rd world type stuff. The channel 7 News Crew was there yesterday to asksome of the employees what is going on with how they are being treated and the Administration told the staff they would fire them if they talk to news media. We have freedom of speech, we can say whatever we want off of someone's timeclock. They need to tell everything. Its not safe especially at night, one of the people that work there her SUV was stolen right out of the parking lot while the security guard slept.
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
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