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Washington Center for Aging Services

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Washington Center for Aging Services
Washington Center for Aging Services
(42 Reviews)
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2601 18th St NE Washington, DC 20018
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Consumer Feedback

(42 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They are very unsanitary, very unprofessional people. There are rats in this home, mice running overhead in the ceilings at night. They are always short of help. They make for sure when the surveyors come to inspect them they have more than enough people. After they leave they are back to the same mess. I wouldn't leave my dog here with these people. Their staff is rude, they serve these people the worse food I have ever seen. Just unbelievable, I refuse to stand by and watch what these people to helpless elderly. They get people up 5 and 6 am so the first shift wouldn't have to much to do when they get there. Where are these people going early in the morning? What makes it soo bad these people are stuck in wheelchairs ALL DA LONG, until after dinner unchanged, sitting in their on feces, it's neglect. They don't have baths everyday, they leave one nursing assistant in the solarium to feed 15 people. This place has lost a lot of good people, nurses, cna's, dept heads and all that's left is the bottom of the barrel who are over worked and under payed. Someone else is running this show, he took over, cut everyone's pay, and ran this place in the ground. It is a shame, this nursing home is like some 3rd world type stuff. The channel 7 News Crew was there yesterday to asksome of the employees what is going on with how they are being treated and the Administration told the staff they would fire them if they talk to news media. We have freedom of speech, we can say whatever we want off of someone's timeclock. They need to tell everything. Its not safe especially at night, one of the people that work there her SUV was stolen right out of the parking lot while the security guard slept.
by Peaches xxx.xxx.216.22
September 27, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office easy to locate?
Fairly Easy
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.56.106
August 19, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.246.47
June 06, 2013
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.123.6
May 19, 2013
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
No, it was expensive.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.9.115
April 12, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by pika xxx.xxx.47.137
January 20, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.50.244
November 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Diane Jones xxx.xxx.15.14
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.255.250
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.14.213
August 06, 2012
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Map and Directions
2601 18th St NE, Washington, DC 20018