Pleasant View Lodge

Pleasant View Lodge
Pleasant View Lodge PO Box 36248 Indianapolis, IN 46236
Add a Review

Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider use current and safe equipment?
No; the equipment needs to be updated
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.226.36
June 30, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.11.3
May 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.213.36
May 03, 2012
This nursing home use to be a nice place but all the good staff have left. Now the only good thing I can say about it is that the kitchen staff make really nice home cooked meals. The head nurse that was there in in early 2010 really cared about the residents and often gave family members her personal cell phone number. The new nursing staff are either incompetent or just don't care. It is a shame this really was a nice place for my mother.
by Robin
March 31, 2011
Add a Review