Parham Healthcare & Rehabilitation Center

Parham Healthcare & Rehabilitation Center
Parham Healthcare & Rehabilitation Center 2400 E Parham Rd Richmond, VA 23228
Add a Review

Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
I am part of a church group that visits many Richmond nursing home communities. Parham is by far our favorite place to visit! The staff truly care about their residents and guests. Our group always feels welcomed and appreciated, as the entire staff are genuinely dedicated to providing their patients not only superior healthcare but the highest quality of life. I believe this is what sets them so far above the many other nursing facilities we visit in the area. I will always recommend Parham Health and Rehab to anyone needing skilled nursing or long term care for themselves or loved one!
by Ruth Miller xxx.xxx.64.101
November 21, 2015
July of 2014 I had to make a decision where my 91 year old father woul need to go for rehab, after being released from HDH/Forest. Parham Healthcare was one of the rehabs that was recommended. I did some research on-line & liked what I read.
My father has been there 16 months & now calls it home. After a few months of rehab Dad needed more nursing care & he became a permanent resident. He loves the staff & his favorite nurses/CNA 's & calls them his second family. My family has grown to care about each one that cares for him.
Dad's happiness is the most important thing . I would highly recommend Parham to anyone searching for rehab or your loved ones new "home".
by Pat (Maxey) Drumheller xxx.xxx.236.244
November 12, 2015
As a patient here, my experience was more than wonderful. I’ve never seen people that don’t know me care so much about making me comfortable in the situation I was in, and pushing me to make myself get better. The nurses and CNAs were great! I cannot express my gratitude enough to them.

The therapy staff were wonderful as well. They knew exactly what I needed to get better and while I was skeptical at first, I became a believer. I really liked the map they used. Rehab Lifeworks.

I was equally impressed with how members of management came out and visited with patients. Bridge Builders is a wonderful program that I wish other locations would embrace.

Overall, I give my experience this facility top marks! While I hope I never find myself in a situation to need their assistance again, if it ever happens, I know where I will be going. Thank you again everyone there that helped me. You are truly appreciated!
by Marybeth xxx.xxx.38.34
August 04, 2015
At 82, my right knee replacement was the first surgery I had that required rehabilitation therapy and so this was a new experience for me.

Missy Douglas, director of admissions, put in a great room and made me feel right at home.

The complete staff, from administrator Aaron Roop and all of the therapists, nurses aides, kitchen staff and maintenance personnel were very supportive.

My family also was grateful for the care I received and felt welcome when they visited me.

I was very pleased with my stay and should I ever need rehabilitation again, I will not hesitate to return.

Many thanks!
by Norma E. Orcutt xxx.xxx.19.88
March 24, 2015
Was the waiting area spacious?
Yes, extremely spacious
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.202.221
November 07, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.254.145
October 23, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.133.4
October 08, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Bill xxx.xxx.2.129
September 17, 2013
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.215.152
February 16, 2013
This facility is very unprofessional. They tell you one thing and then do the completely the opposite. They do not return phone calls - putting you off to avoid talking to family members.. I would never recommend this facility to anyone.. Not very clean and smells of urine.
by xxx xxx.xxx.58.28
January 16, 2013
Add a Review