Parham Healthcare & Rehabilitation Center

Parham Healthcare & Rehabilitation Center
Parham Healthcare & Rehabilitation Center 2400 E Parham Rd Richmond, VA 23228
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.86.71
January 15, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Would you recommend this nursing home to others?
No
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider's staff friendly?
Not Really
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Anonymous xxx.xxx.252.6
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.13.114
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.95.101
July 09, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and welcoming. They are so warm and professional, and make the whole experience that much better. I was so impressed with the extra time they took with my mother, who has dementia, even on our initial visit, taking the time to make her feel comfortable and making sure her physical and emotional needs were being met. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous xxx.xxx.214.111
May 14, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.192.235
May 11, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.9.43
April 28, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.60.5
April 16, 2012
They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. Their office was extremely loud, I felt like I was going to go deaf. I couldn't hear anything that anyone was saying over the blaring noise. Their prices were not fair at all. They were extremely overpriced and I felt ripped off.
by Mike
January 08, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I was given a polite greeting when I walked in. It was nice to be acknowledged. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by ms.crews
September 23, 2011
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