John Simon, MD

John Simon, MD
Lion's Eye Institute 35 Hackett Blvd, Amc Dept Oph Albany, NY 12208
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was it easy to make an appointment with this provider?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.130.215
October 08, 2013
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Roxanne xxx.xxx.103.117
August 07, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Yes
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Did this provider promise services he/she couldn't provide?
A few, but not too many
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.107.123
July 30, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.181.112
June 17, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.144.133
May 07, 2013
I have been going to Dr.Simon since my daughter who is now 11 was 3 years old and now my son who is 2 is a patient- I find him very professional as well as his staff-they are very kind and compassionate- Dr.SImons Tech is wonderful as well- He has a great bedside manner with the children and even had my children laughing a few times- His partner on the other hand Dr.Zobal-Ratner(sp) I ws not happy with-did not look at us while speaking to us- cut us off numerous times and had no patience for a 6month old at that time- and she also did not diagnose my son correctly- (the only reason we saw her was my work schedule Dr.Simon was not there for my sons initial visit)-I changed my work schedule just to make sure we only see Dr.Simon from now on!!!!
by Dee xxx.xxx.40.125
January 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.78.5
June 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.121.113
April 30, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Jennifer xxx.xxx.146.204
April 02, 2012
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 03, 2012
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