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Mark Houston, MD

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Mercy Clinic Family Medicine - Clayton-Clarkson Suite 330

Ballwin, MO
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Mark Houston, MD
Ballwin Chesterfield Fam Med
(33 Reviews)
> Get Phone Number & Directions
15945 Clayton RoadSuite 330 Ballwin, MO 63011
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr. Houston takes a lot of time with each patient, and is very thorough.
by JBunny xxx.xxx.193.89
February 14, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Was this family doctor friendly?
Extremely Friendly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.145.170
September 23, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Were you able to relax during your appointment?
No, I was on edge
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.10.156
August 21, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this family doctor friendly?
Extremely Friendly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.111.229
August 13, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.116.83
July 08, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office easy to locate?
Fairly Easy
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.213.22
April 02, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.45.16
January 10, 2013
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have helpful information available online?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.120.90
December 28, 2012
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.28.10
October 17, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.64.4
September 06, 2012
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Map and Directions
15945 Clayton RoadSuite 330, Ballwin, MO 63011