Mark Houston, MD

Mark Houston, MD
Ballwin Chesterfield Fam Med 15945 Clayton RoadSuite 330 Ballwin, MO 63011
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by John Brady
June 21, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
May 09, 2011
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
May 09, 2011
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