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Simmons Troy W DDS

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Simmons Troy W DDS
Simmons Troy W DDS
(9 Reviews)
> Get Phone Number & Directions
503 North 6th Street Longview, TX 75601
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous xxx.xxx.145.229
September 25, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by pj washington xxx.xxx.121.115
June 28, 2013
I wasn't given any sort of payment plan or fee information before they went ahead and scheduled my treatment. I had no idea how much I should expect to pay. They didn't give me any sort of financial information until long after my procedure was already finished. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.the staff is very rude. You get no where asking question. You ask to speak to the office manger and she is ruder then the front clerk. The so call dr is right along with His staff. I think the school they got was in rudeness. This place should be close down. They need to do something about this place. I feel bad for his white and Mexicans that come in his office they got treated worst than I did. I have watch how they treat different types of people over the year I have been coming. I found it to worst with whites and Mexicans. Trust me of chips haven't already paid I would change doctors. They won't refund the state so I can get another dentist. I wish there was something we can do beside post our thought and what we have been through.
by Anonymous xxx.xxx.8.161
May 29, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.2.114
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.70.140
May 15, 2012
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
by Anonymous
August 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
July 19, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 06, 2011
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
May 16, 2011
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Map and Directions
503 North 6th Street, Longview, TX 75601