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Orange County Dental Service

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Orange County Dental Service
Orange County Dental Service
(21 Reviews)
> Get Phone Number & Directions
495 Schutt Rd. Extension Middletown, NY 10940
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
My daughter had an appointment today. They were discourteous and disrespectful to her person. They refused to see her even though they have seen her in the past and have paid all outstanding bills the same day that service was rendered. My daughter related that she was ridiculed, laughed at, while there. She left frustrated that she had been treated in such a manner without provocation. They asked me to call their office to resolve the matter. I called 5 times within an hour but only got the messaging service.

I do not recommend the staff here to anyone. This experience has been exhausting. The worse part of this is that they did not elucidate as to why they rejected providing service to my daughter. I have always paid the bill in full, whether at the office or over the phone using AMEX. It is baffling that they would expect to stay in business long.
by S.B. xxx.xxx.0.247
October 09, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Ryan Southard xxx.xxx.111.166
August 21, 2013
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.200.30
June 20, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.28.243
June 18, 2013
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.38.19
May 31, 2013
I was new pt to office I was treated great!,, from from desk to hygienist dentist. I was seen by Annette she was the best I had not seen a dentist in many years. She was not judgement or harsh. I need a lot of work done. annette and dr Patel explained every thing in common words. Love the place!!
by Anonymous xxx.xxx.33.243
May 11, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Doris xxx.xxx.249.110
March 27, 2013
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was this provider's staff friendly?
Yes, they went above and beyond
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.110.218
March 11, 2013
by Anonymous xxx.xxx.41.100
December 16, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by anthony xxx.xxx.47.3
November 02, 2012
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Map and Directions
495 Schutt Rd. Extension , Middletown, NY 10940