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Kenneth Epstein, MD

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Kenneth Epstein, MD
Arizona Allergy and Arthritis, PC
(30 Reviews)
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1338 W. Forest Meadows St. Ste. 140 FLAGSTAFF, AZ 86001
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Did this provider rush your appointment?
No
by bob xxx.xxx.202.54
July 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.104.96
June 15, 2012
They answered most of my questions. Their staff is very friendly and professional. The office was easy enough to find.
by Ptoaz xxx.xxx.95.74
April 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.253.14
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by erin boylan xxx.xxx.10.3
March 22, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
March 05, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you feel safe in this rheumatologist's care?
Yes
Are you going to visit this rheumatologist again?
If I need to, I'll return
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 09, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. The office was very easy to locate. I didn't have any trouble finding it at all. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They didn’t even slightly rush my appointment, which I really appreciated. They took the time to really listen to me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by K Strain
September 21, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 19, 2011
Did this rheumatologist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Were the waiting room chairs comfortable at this rheumatologist's office?
They were average
by Anonymous
May 01, 2011
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Map and Directions
1338 W. Forest Meadows St. Ste. 140, FLAGSTAFF, AZ 86001