They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I'm absolutely going to be recommending them to all my fr iends and family. I think everyone I know should know about this place. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
I was a patient of Dr. Epstein for 18 years and have just moved out of state and need to find a new Dr. It's difficult as my experience with Dr. Epstein has always been positive. I was diagnosed with RA at the age of 24. Being in my 20's when first diagnosed, I always tried to avoid medication of any kind. I relocated to AZ in my early 30's Dr. Epstein has always listened to my concerns and has provided the best care. He changed up my meds when it appeared that they were no longer working. He put up with me going off my meds for months at a time out of stubbornness. At the age of 46 I had to have a total left hop replacement. He recommended the best surgeon for the procedure as well as my age. I would highly recommend him.
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