Pamela L Daly, DPM

Pamela L Daly, DPM
Pamela L Daly, DPM 1 West Ave
Suite 200
Saratoga Springs, NY 12866

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Consumer Feedback

(79 Reviews)
4 star average for Service
4.5 star average for Environment
4 star average for Expertise
4 star average for Staff
4 star average for Recommended
4 star average for Value
Very, very happy! Thank you Dr. Daly!
From day 1 they never did anything right at all, Dr. Daly is in the room with you maybe 2 min. if you are lucky, then she leaves and sends her nurses in, when she has a new nurse, they throw her into the room with you, and she doesn't have any clue on what to do, I actually had to put the dressing on my friend myself, nurse had no idea how to do it. After Dr. Daly amputated top part of toe, we went in the get a copy of ex rays so we could show our regular dr the results, they wanted 5 dollars for something our insurance already paid for, the nurse went in finally when told we would not pay for it, she gave us the disk, we brought it to our regular Dr. to find out they had copied some other mans ex rays and gave them to us, Good thing we were smart enough to take a copy before returning it to actually get our own. that is against the Hippa Law, Dr. Daly is not professional at all, when my friend went in for ex ray she actually came into the room and said to me, if he does not start doing what I say, I will refer him to another dr. Well he did everything she said to do, she just didn't like when he had something to say, She ordered him new shoes with 3 extra pair of liners, well they took impression of his foot, but no one there measured his foot, he told them 3 times what size shoe he wore, well they came in wrong size, they got size 13 and he only wears a 12, the liners were not going to even fit his other shoes at home, when he brought them back, they stuck him with the nurse that didn't know anything from day 1, she started getting snotty with him, when he said send the shoes back, and she said well they could cute the liners there, he said no way, he said send them all back, she had him so upset he was getting a tight chest, so this nurse goes out to talk to Dr. comes back and says , Dr Daly said if you don't order the shoes she told you too, then she is writing up a paper saying you refused to do what she told you to do, and she said she will not be responsible if they have to cute your foot off, Now tell me what kinds of Dr. Office says and does those things, he asked to see Dr. Daly and the nurse said, well you will have to call and make another appointment with her, today was just with the nurse, if she was any kind of Dr, she would have come in calmed him down and took care of this, well the new shoes came in he went back, but the 3 sets of liners they said was on back order, we have been waiting for like 3 weeks, I get a phone call the other day saying your new shoes came in, I called back and said what new shoes, he already has them, he is waiting for the extra inner soles, We have gone to another Dr, and we are contacting our Attorney, No one should got to this place .
by Not Happy
I would never visit them again. I was very disappointed. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Money out of my pocket for orthotics which weren't going to help the botched surgery. They had new staff members on hand every time I came in for an appointment. It seemed like one person was trying to do everything. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I needed to have reconstructive surgery to correct a problem I didn't have before I saw Dr Daly.
by Diane
The receptionists are pleasant but ., Daly herself is not really available for any conversation besides a quick look at your foot and then she is gone. I asked for medical records and found them unco-operative and reluctant to consider my situation. They seem professional but generally uncaring. I am going to a different foot doctor next time.
by Vicki
She's mostly concerned with her co-pay, not your condition. Had an infected ingrown since last winter, she's been the only one that has cut the toenail
Last time I was there told me it would be an extra <url removed> if I didn't come up with the copayment, if she would have to bill me, since I forgot my checkbook. Her office staff is rude, to say the least, and very unprofessional
My toe has gotten worse then ever since she has touched it, it's been infected 3 times, living on antibiotics, to boot, go get a second opinion after
Being under her care, the $$$$$ is all she's interested in!!!! Buyer beware
by Jo-Jo
They didn't listen to anything I had to say! But then again how could you since the doctor is in and out so quickly. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. Bsides having to wait (in the waiting room) for over 30 minutes to then sit in exam room and wait at least another 20 minutes. Have had the same issue for some time now and still nothing is being done to help correct it and I have spoken up about it. Dr. Daly leaves the room after your 5 second visit with her and you have no idea if she is coming back or if your appointment is over. Will be looking for another doctor and have several others who will be doing the same.
by Unhappy patient
Dr. Daly helped me greatly after I had experienced pain on the bottom of my foot for about 6 months. She took the preliminary treatment steps for about a month and then we agreed that minor surgery would hopefully reveal an answer and correct my issue & it did just that
This has been now approx. 4 years later and I haven't had any trouble with that since being treated by Dr. Daly. I didn't experience any unnecessary pain during my visit on top of the discomfort I was already in, and I was glad that I felt better after I left.

Dr. Daly is a no nonsense Podiatrist & gets right on top of the treatment plan which may take a few months of visits depending on the severity of the foot problem. The staff were very calm and understanding the entire time of my treatment plan as far as I had seen, and they followed up with me after my appointments and surgery.
I will definitely refer my friends and family to her if the need ever arises that they need a good Podiatrist. My problem was correct in a couple short months & I just wanted to tell more people about my experience and Dr. Daly...Thanks Dr. Daly!
by James
I felt like my needs were mostly met, but they didn't make any extra effort. I hate having to wait for long period of time AFTER my scheduled appointment, only to have the Dr. Daly come in for like 2 seconds then out the door she goes. Don't feel like she listens to my concerns or problems. When needing to get things ordered from office, you have to play followup all the time to make sure it gets done. There is always a reason for the delay.
by Anonymous
They answered most of my questions but I could have used more information. I did not know what questions I would have before surgery. I believe that they should know through their experiences with post-op patients what will be experienced by the patient and they should address concerns before surgery to make the patient as comfortable and knowledeable as possible. The "what to expect" section received at the Surgical Center consisted of only 2 items.

Their staff was friendly enough, but they didn't go out of their way to help me. The receptionist laughed when I was struggling with the crutches and said, "Most people get used to them by the time they don't need them anymore." If they know that, then pre-surgery practice/training for using crutches is important, but it is ignored and not addressed. When I told the doctor I was having difficulty with the crutches and that I fell, she simply handed me a brochure on a "roll-a-bout" walker. Options should be given to prevent patient post-op stress and injury, not after issues occur.

Actual time given to me by the doctor was minimal. With 3 appointments (initial, pre-surgery, post-op) contact with the doctor was less then 10 minutes total (Yes, we can fix it; verified which foot; looked at incisions, applied salve, and left the room each time without my realizing the appt was over).
The surgical procedure is routine for them but not for the patient. They need to anticipate patients' needs and concerns even before they have them. They give as little information as possible as to what is going to happen and what the patient is going to experience. I feel they do not put patient care first.

by Leslie
Dr rips off patients! She overcharges by at least $300 for the orthotics (only costs about $100 to make them), uses incorrect codes for the procedures so she can be paid more (ask for a billing sheet!) and rushes in and out of the room. Very unprofessional business!
by marsha15