Koenig Alisa

Koenig Alisa
Koenig Alisa 1535 Blakeley Road East Aurora, NY 14052
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this provider compassionate to you and your situation?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Were the restrooms clean at this provider's office?
Yes
by Anonymous xxx.xxx.219.200
April 28, 2014
I was very disappointed with how long they made me and my pet wait in the waiting room, and how much time was spent with the vet versus sitting in the office waiting on the vet. Very unhappy that the vet was combo treating another pet and mine, going back and forth between rooms; didn't feel like she was giving my pet her full attention. The vet and staff were friendly. I didn't learn anything about risks and benefits of the treatment for my pet. And Unfortunately my pet almost died from the vets treatment plan, and the vet was not available to help. Would not recommend or return to this vet.
by Disheartened xxx.xxx.85.231
March 16, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this veterinarian use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this veterinarian's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.130.107
January 18, 2014
Was this veterinarian friendly?
Very! The most welcoming office I've visited!
Does this veterinarian give unbiased advice?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Karen Moskal xxx.xxx.95.180
December 18, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did your pet experience unnecessary pain during your visit?
Not one bit! My pet felt much better when we left!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by EBS xxx.xxx.40.82
November 13, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did your pet experience unnecessary pain during your visit?
Not one bit! My pet felt much better when we left!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.37.229
February 01, 2013
Were you confident that your pet was safe in this veterinarian's care?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Yes
Are you going to visit this veterinarian again?
Without a doubt!
by Anonymous xxx.xxx.43.131
January 30, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this veterinarian's office?
Yes, it was convenient
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.152.217
November 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.6.2
April 24, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 04, 2011
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