Johnson Douglas M DVM

Johnson Douglas M DVM
Johnson Douglas M DVM 1406 Fm 2004 Road Richwood, TX 77566
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
After Dr Johnson retired i was upset because he was the best vet ever in brazoria county.. my Dad and Sister have taken our dogs back to dr johnson office but its a new lady and she was very unprofessional...when my dad took my dog mac that a 110 lbs pitbull she asked my dad to put him on the table now mind you dr johnson never asked to put mac on the table and then my Dads is a old man that aint as strong as he use to be....and when my sister took her puppy that was 4 months at the time the vet told my sister that she was gunna muzzle the dog... like are you serious. so today i called just to see how many spay n nutured dogs she has done the man on the phone basically went off on me i never got to finish none of my sentences which was very unprofessional i believe..then he said she specializes in pit bull well im sorry i beg to differ because if she did then she wont muzzle a 4 month old pup who have been notthing but loved... i very upset that Dr Johnson left this place with this vet and i dont ever think i will be back... She needs to re evaluate herself and get new staff reguardless if i talked to her Husband MR. ASHLEY...i understand you can not please everyone but when it comes to pets, they are like our kids so you wouldnt want to call a doctors office and these ppl act like this they are VERY UNPROFESSIONAL AND RUDE!!! And if you have any thing else to say my name is Elissa Moran Im in the filing cabinet in the office and my dogs names are Bo Mac and Finesse if you feel like you need to talk feel free to call that number on file...yall are very ridiculous...
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office too loud?
No, it wasn't too loud
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Would you recommend this veterinarian to others?
Absolutely Not
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you spend a lot of time in the waiting room at this veterinarian's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
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