They're almost always able to answer my questions over the phone. It's so nice not having to drive down there for an appointment every time I want an answer to my question. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were ready for my pet and me immediately when we arrived. I had just sat down in the waiting room chair when they called us back. The staff really knows what they're doing, and they know a lot about the company they work for. . I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
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