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CSI - Counseling Service Inc

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LifeStance Health

Portland, ME

LifeStance Health

Portland, ME

LifeStance Health

Portland, ME

LifeStance Health

Portland, ME
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CSI - Counseling Service Inc
CSI - Counseling Service Inc
(16 Reviews)
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2 Springbrook Dr Biddeford, ME 04005
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
I would have given CSI in Biddeford, Maine five stars if not for their office staff issues. They are short staffed and filling multiple roles including scheduling, receiving patients and answering the seemingly endless phone calls. They do their best with what and who they have, they just need more help.
by Elizabeth xxx.xxx.172.26
April 25, 2017
Very horrible services. Meager "professionals" misdiagnosed my case, prompting me to go to a real doctor. They also handle my mother's money and do a very poor job of it. She never gets her allowance checks on time and they never let her have extra money for the holidays. I'm certain this is the case for many others having their money handled by these guys. With all that money sitting in a CSI account and gaining interest, I can see why they are difficult to get your own money from. Stay clear from this unprofessional atmosphere!
by Ken xxx.xxx.37.249
September 20, 2016
CSI, now BHS is an excellent resource for anyone in need of mental health counseling and support. They are always helpful, courteous and more importantly, non-judgmental.
by MKucher xxx.xxx.222.109
August 11, 2014
Was it easy to find parking at this psychologist's office?
No, I had to look for a parking spot for a long time
Was this provider's office clean?
It was satisfactory
Did this psychologist listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.206.157
November 18, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this psychologist have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.251.226
March 01, 2013
The draft this computer progrma wrote up for me was very strange, never just click submit! CSI has been very kind to me; I just transferred there from another providr and they have been prompt, courteous, and thorough. My questions and concerns were addressed, and I was offered counseling in addition to the pychiatry I needed, although I chose to remain with my previous conselor. The secretaries are nice and though the waiting room is a bit of a zoo, its not terrible enough for me to go elsewhere! They took me on as a client very quickly and I really appreciate that.
by Angela xxx.xxx.21.225
November 06, 2012
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was it easy to find parking at this psychologist's office?
Not really, but I found a spot
Did this psychologist ever take personal phone calls while in the appointment room with you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did you spend a lot of time in the waiting room at this psychologist's office?
I waited forever for my appointment!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.175.65
October 12, 2012
They were extremely friendly and helped my client to obtain the services they needed.
by Anonymous xxx.xxx.252.218
September 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by xKx xxx.xxx.253.64
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.35.11
July 20, 2012
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Map and Directions
2 Springbrook Dr, Biddeford, ME 04005